.rows{ FONT-SIZE: 10pt; COLOR:#000000; FONT-FAMILY: Verdana, Arial}.labels{ FONT-SIZE: 10pt; COLOR:#000000; FONT-FAMILY: Verdana, Arial}.tableheadings{ FONT-SIZE: 10pt; COLOR:#FFFFFF; FONT-FAMILY: Verdana, Arial; BACKGROUND-COLOR:#2379A5}.star{color:#FF0000;}.oldheadertd{background:#2379A5;text-valign: center;text-align: center;font-family:verdana,arial;font-size:12px}.oldheaderfont{color:#ffffff;font-family:verdana,arial;font-size:10px;FONT-WEIGHT: bold}.headertd{background:#2379A5;font-family:verdana,arial}.reportheadertd{background:#bcbcbc;font-family:verdana,arial}.headerfont{color:#ffffff;font-family:verdana,arial;font-size:10px;FONT-WEIGHT: bold}.td1{background:#CCCCCC;text-valign: center;text-align: center;font-size:12px;font-family:arial,verdana,helvetica}.td2{background:#B1B1B1;text-valign: center;text-align: center;font-size:12px;font-family:arial,verdana,helvetica}.submit{BACKGROUND: #d6e7ef; BORDER-BOTTOM: #104a7b 1px solid; BORDER-LEFT: #afc4d5 1px solid; BORDER-RIGHT: #104a7b 1px solid; BORDER-TOP: #afc4d5 1px solid; COLOR: #000066; CURSOR: hand; FONT-FAMILY: tahoma,verdana,sans-serif; FONT-SIZE: 11px; HEIGHT: 19px; TEXT-DECORATION: none}.oldsubmit{FONT-WEIGHT: bold; FONT-SIZE: 8pt; COLOR: #ffffff; FONT-FAMILY: Verdana, Arial, Helvetica, sans-serif; BACKGROUND-COLOR: #006699}.textBoxes {FONT-SIZE: 8pt; FONT-FAMILY: Verdana, Arial, Helvetica, sans-serif}.search{font-family:verdana,arial;font-size:11px}.Dtd1{background:#CCCCCC;text-valign: center;text-align: LEFT;font-size:12px;font-family:arial,verdana,helvetica}.Dtd2{background:#B1B1B1;text-valign: center;text-align: LEFT;font-size:12px;font-family:arial,verdana,helvetica}.oldDtd3      { background-color: #FFFFFF; background-repeat: repeat; background-attachment:                scroll; text-valign: center; text-align: LEFT; font-size: 12px;                font-family: arial, verdana, helvetica; background-position: 0% }.Dtd3      { background-color: #FFFFFF; size: 2;                font-family: arial, verdana, helvetica }               .Dtd4{text-valign: center;text-align: LEFT;font-size:12px;font-family:arial,verdana,helvetica}.categorytree{FONT-FAMILY: verdana,helvetica; FONT-SIZE: 10pt}.description{FONT-FAMILY: verdana; FONT-SIZE: 10pt}.datetitle{FONT-FAMILY: verdana,helvetica; FONT-SIZE: 10pt; color:#000000}.date{color:#AAAAAA}.button{FONT-FAMILY: arial,verdana,helvetica; FONT-SIZE: 10pt}.pagetitle{FONT-FAMILY: verdana; FONT-SIZE: 10pt}.author{FONT-FAMILY: verdana,helvetica; FONT-SIZE: 10pt}.message{FONT-FAMILY: verdana,helvetica; FONT-SIZE: 10pt; color:#FF0000}.voting{FONT-FAMILY: verdana,helvetica; FONT-SIZE: 10pt; color:#A52A2A}.clientdetail{FONT-FAMILY: verdana, arial, helvetica; FONT-SIZE: 10pt}.logicboxeshelpdesk{FONT-FAMILY: verdana, arial, helvetica; FONT-SIZE: 10pt; color:#FF0000}.suprequest{FONT-FAMILY: verdana, arial, helvetica; FONT-SIZE: 10pt}.ticketcategory{FONT-FAMILY: verdana, arial, helvetica; FONT-SIZE: 10pt}.currentrating{FONT-FAMILY: verdana, arial, helvetica; FONT-SIZE: 7pt; color:#0000FF}.votestr{color:#737373}.corspstart{FONT-FAMILY: verdana, arial, helvetica; FONT-SIZE: 10pt}.correpondence{FONT-FAMILY: verdana, arial, helvetica; FONT-SIZE: 10pt}.addfurthernote{FONT-FAMILY: verdana, arial, helvetica; FONT-SIZE: 10pt}.internalnoteheading{FONT-FAMILY: verdana, arial, helvetica; FONT-SIZE: 10pt; color:#0000FF}.internalnote{FONT-FAMILY: verdana, arial, helvetica; FONT-SIZE: 10pt}.ErrRow{background:#e8e4e0;text-valign: center;text-align: LEFT;font-size:12px;font-family:arial,verdana,helvetica}.NormRow{background:#FFFFFF;text-valign: center;text-align: LEFT;font-size:12px;font-family:arial,verdana,helvetica}.EmgRow{background:#E8F4FF;text-valign: center;text-align: LEFT;font-size:12px;font-family:arial,verdana,helvetica}.addform{font-family:verdana,arial;font-size:14px}.info{font-family:verdana,arial;font-size:12px;COLOR: #ff0000;}.Dtd5        { color: #FF0000; font-size: 14px; font-family: Arial; font-weight: bold }.categorylink{color:99a6ae;font-family:arial,verdana,helvetica;size:2}.subcategorylink{color: blue;font-family:arial,verdana,helvetica;size:2}.inactivetree{color:99a6ae}.newheaderfont { color: #800080; font-family: verdana, arial; font-size: 8pt; font-variant:                small-caps; font-weight: bold }.searchTextbox{background-color: #E8F4FF}.disableButton{BACKGROUND: #d6e7ef; BORDER-BOTTOM: #104a7b 1px solid; BORDER-LEFT: #afc4d5 1px solid; BORDER-RIGHT: #104a7b 1px solid; BORDER-TOP: #afc4d5 1px solid; COLOR: #000066; CURSOR: default; FONT-FAMILY: tahoma,verdana,sans-serif; FONT-SIZE: 11px; HEIGHT: 19px; TEXT-DECORATION: none;}/* style for hidden link in header */a.link_1 {position: absolute; top: 0px; left: 0px; color: #9C0808;background-color: #9C0808; z-index: 1;font-size: 3pt}a.link_2 {position: absolute; top: 0px; left: 0px; color: #9C0808;background-color: #9C0808; z-index: 2;font-size: 3pt}/* Styles for the menu *//* CoolMenus 4 - default styles - do not edit */.clCMEvent{position:absolute; width:100%; height:100%; clip:rect(0,100%,100%,0); left:0; top:0; visibility:visible}.clCMAbs{position:absolute; visibility:hidden; left:0; top:0}/* CoolMenus 4 - default styles - end */.Menu_1,.Menu_1_over,.Menu_2,.Menu_2_over,.Menu_2_top,.Menu_2_top_over,.Menu_2_bottom,.Menu_2_bottom_over,.Menu_2_bottom_over_single,.Menu_2_bottom_single{position:absolute;font-family:verdana,arial,helvetica;font-size:11px;padding-left:6px; padding-top:2px;cursor:pointer;cursor:hand;}/*.Menu_1{position:absolute; background-color:#D4D0C8; layer-background-color:#D4D0C8; color:#000000; font-weight:normal;}*//*.Menu_1_over{position:absolute; background-color:#D4D0C8; layer-background-color:#D4D0C8; color:#000000; font-weight:normal; background-image:url('/kb/menu/bg_level1_over_new.gif');} */.Menu_1{position:absolute; background-color:#D4D0C8; layer-background-color:#D4D0C8; color:#000000; font-weight:normal; text-align:center}.Menu_1_over{position:absolute; background-color:#D4D0C8; layer-background-color:#D4D0C8; color:#000000; font-weight:normal; background-image:url('/kb/menu/bg_level1_over_new.gif'); text-align:center}.Menu_2{font-weight:normal; color:#000000; background-color:#D4D0C8; layer-background-color:#E9E3D6; background-image:url('/kb/menu/bg_mid.gif');}.Menu_2_over{font-weight:normal; color:#ffffff; background-color:#0A246A; layer-background-color:#0A246A; background-image:url('/kb/menu/bg_mid_over.gif');}.Menu_2_top{font-weight:normal; color:#000000; background-color:#D4D0C8; layer-background-color:#E9E3D6; background-image:url('/kb/menu/bg_top.gif');}.Menu_2_top_over{font-weight:normal; color:#ffffff; background-color:#0A246A; layer-background-color:#0A246A;  background-image:url('/kb/menu/bg_top_over.gif');}.Menu_2_bottom{font-weight:normal; color:#000000; background-color:#D4D0C8; layer-background-color:#E9E3D6; background-image:url('/kb/menu/bg_bottom.gif');}.Menu_2_bottom_over{font-weight:normal; color:#ffffff; background-color:#0A246A; layer-background-color:#0A246A; background-image:url('/kb/menu/bg_bottom_over.gif');}.Menu_2_bottom_single{font-weight:normal; color:#000000; background-color:#D4D0C8; layer-background-color:#E9E3D6; background-image:url('/kb/menu/bg_over_grey.gif');}.Menu_2_bottom_over_single{font-weight:normal; color:#ffffff; background-color:#0A246A; layer-background-color:#0A246A; background-image:url('/kb/menu/bg_over.gif');}.Menu_2_center{font-weight:normal; color:#000000; background-color:#D4D0C8; layer-background-color:#E9E3D6; background-image:url('/kb/menu/bg_over_grey.gif');}.Menu_2_center_over{font-weight:normal; color:#ffffff; background-color:#0A246A; layer-background-color:#0A246A; background-image:url('/kb/menu/bg_over.gif');}.MenuBorder_1{position:absolute; background-color:transparent; layer-background-color:transparent; visibility:hidden}.MenuBorder_2{position:absolute; layer-background-color:#D4D0C8; background-color:#D4D0C8; visibility:hidden}.MenuBar{position:absolute; width:1; height:1; visibility:hidden; layer-background-color:#D4D0C8; background-color:#D4D0C8;}.MenuBarBorder{position:absolute; width:1; height:1; visibility:hidden; layer-background-color:#404040; background-color:#404040; background-image:url('/kb/menu/bg_barborder.gif');}.MenuNoLink{position:absolute; font-family:arial,helvetica;}